TRB Category: 

Jenna Marquard

Assistant Professor

Featured Projects

Research and Background

Modeling how individuals gather and use information to make complex decisions, particularly in the area of health information technology (IT).

Contact Info

Jenna Marquard
120G Marston Hall, University of Massachusetts, 160 Governors Drive,
Amherst, Massachusetts 01003


B.S., University of Iowa, 2003; M.S., University of Wisconsin - Madison, 2004; Ph.D., University of Wisconsin - Madison, 2007


Marquard, J., Jo, J., Henneman, P., Fisher, D., & Henneman, B. (2012). Can visualizations complement our choices of quantitative process analysis measures? A case study of nurses identifying patients before administering medications. Journal of Cognitive Engineering and Decision Making, forthcoming.

Radhakrishnan, K., Jacelon, C., Bigelow, C., Roche, J., & Marquard, J. (2012). Use of a homecare electronic health record (EHR) to find associations between patient characteristics and hospitalizations for heart failure patients using telehealth services. Journal of Telehealth and Telecare, forthcoming.

Mertens, W., Christov, S., Avrunin, G., Clarke, L., Osterweil, L., Cassels, L., & Marquard, J. (2012). Using process elicitation and validation to understand and improve chemotherapy ordering and delivery. Joint Commission Journal on Quality and Patient Safety, forthcoming.

Henneman, P., Marquard, J., Fisher, D., Bleil, J., Walsh, B., Henneman, J., Blank, F., Higgins, A.M., Nathanson, B., & Henneman, E. (2012). Barcode verification: Reducing but not eliminating medication errors. Journal of Nursing Administration, forthcoming.

Lopez, M., Esparza, A., Lavine, M, & Marquard, J. (2012). Your textbook can’t help you here: Applying traditional methods to atypical data. Chance, forthcoming. (educational article in collaboration with statistics graduate students)

Radhakrishnan, K., Jacelon, C., Bigelow, C., Roche, J., Marquard, J., & Bowles, K. (2012). Association of comorbidities with home care service utilization of patients with heart failure while receiving telehealth. Journal of Cardiovascular Nursing, May 10 Epub ahead of print.

Marquard, J. & Zayas-Cabán, T. (2012). Commercial off-the-shelf consumer health interventions: Recommendations for their design, evaluation, and redesign. Journal of the American Medical Informatics Association, 19(1), 137-42.

Marquard, J., Henneman, P., He, Z., Jo, J., Fisher, D., & Henneman, E. (2011). Nurses’ behaviors and visual scanning patterns may reduce patient identification errors. Journal of Experimental Psychology: Applied, 17(3), 247-56.

Marquard, J., Duffey, N., & Lin, Q.M. (2011). Consumer decision-making strategies and use of hospital quality measures. Quality Management Journal, 18(4), 25-35.

Mei, Y.Y., Marquard, J., Jacelon, C., & DeFeo, A. (2011). Designing and evaluating an electronic patient falls reporting system: Perspectives for the implementation of health information technology in long-term residential care facilities. International Journal of Medical Informatics, Apr 9 Epub ahead of print.

Marquard, J. & Brennan, P. F. (2009). Crying wolf: Consumers may be more willing to share medication information than policymakers expect. Journal of Healthcare Information Management, 23(2), 26-32.

Ghosh, T., & Marquard, J. (2007). Development of regional health information organizations (RHIOs): knowledge networks and collaboration. International Journal of Public Policy, 2(3/4).

Marquard, J., Moen, A., & Brennan, P.F. (2006). Photographic data – An untapped resource to explore complex phenomena such as health information and management in the household (HIMH). Studies in Health Technology and Informatics, 122, 58-62.